$QUOTRON
Cooling DownSnapshot Window: 2026-09-12 17:50 UTC · ← Back to Crypto Overview
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Unable to open support ticket: $2 test deposit worked, $912 deposit completely missing/invisible in app (UK User) Hi Coinbase Support, I'm a UK user dealing with a completely missing crypto deposit and a glitching app that won't let me open a standard support ticket. I sent a $2 test transfer from my external wallet that arrived perfectly, but my second deposit of $912 on the exact same address and network is totally invisible and doesn't even show as pending. The app just gives me a generic "platform issue" error and tells me to wait. Frontline support told me that CORE sends and receives have been temporarily paused as a precaution since August 31, 2026, and that I just need to wait. However, because this large deposit is right near the UK Travel Rule threshold and completely hidden on my end, I need a moderator to manually review this and confirm my funds are safe in the queue. Can someone please help me open a manual case? Thank you.